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Frequently Asked Questions
We're here to provide clarity and support during this difficult time. Explore our FAQs for compassionate answers
The three main types of pet cremation are Communal, Individual, and Private: Communal: The pet is cremated with other animals, and the ashes are not returned. Individual/Partitioned: The pet is cremated with other animals, but each pet is separated, and the pet owner may request their pet's ashes. Private: The pet is cremated alone, and the ashes are returned to the owner.
We follow a stringent identification and tracking process to ensure the ashes returned are solely those of your pet. Each cremation is documented from start to finish for complete peace of mind.
We recommend arranging cremation as soon as you feel comfortable. Our compassionate team is here 24/7 to assist you in making the necessary arrangements when you're ready.
Simply contact us by phone, email, or through our website, and our team will walk you through each step of the process with compassion and care. We’re here for you whenever you’re ready. Feel free to let us know if you need any adjustments or additional questions!